Terms of Service

General terms and conditions for the use of the Bauscribe web application

Last updated: 27 July 2026

UnpickedAI d.o.o., Torkarjeva 10, 1000 Ljubljana, Slovenia, company registration number: 7305818000, VAT ID: SI20902930 (hereinafter: the "Provider" or "we"), is the developer and operator of the Bauscribe web application (hereinafter: the "Service" or "Bauscribe"). These terms of use (hereinafter: the "Terms") govern the relationship between the Provider and any legal or natural person who uses the Service (hereinafter: the "User" or "you").

By registering a user account, accessing the Service or using it, the User confirms that they have read and understood these Terms and agree to them. If you do not agree with the Terms, you may not use the Service.

1. General provisions

The Provider may amend or supplement these Terms at any time. It will notify Users of substantive changes by e-mail or by a notice within the Service at least 15 days before they take effect.
Continued use of the Service after the changes take effect constitutes acceptance of the amended Terms. If the User does not agree with the changes, they may terminate their use of the Service in accordance with Article 9.
If an individual contract has been concluded between the Provider and the User (e.g. a contract for the development or customisation of the Service), these Terms supplement that contract. In the event of a conflict, the provisions of the individual contract prevail over these Terms.

2. Description of the Service

Bauscribe is a web platform for translating documents with the help of artificial intelligence, intended primarily for translating Adobe InDesign files (.idml), catalogues, brochures and other supported formats. Among other things, the Service enables:

uploading source documents and managing them;
automated machine translation into selected target languages;
editing, reviewing and approving translated paragraphs;
creating and managing terminology glossaries;
downloading translated documents in their original file format.

The precise scope of functionalities, limitations and any additional modules are determined by the applicable price list or the individual contract between the Provider and the User.

3. Registration and user accounts

Use of the Service requires registration of a user account with a valid business e-mail address and basic company details.
The User is responsible for the accuracy of the information provided and for safeguarding their password and access to their account.
One user access is intended for one person; sharing a login between several people is not permitted, except where the selected package expressly allows it (e.g. multiple user seats).
The User is liable for all activity and content uploaded through their account, even if it is carried out on their behalf by a third party (e.g. a colleague).
The Service may not be used for unlawful purposes or in a manner that violates applicable law or the rights of third parties, including copyright in the uploaded documents.

4. Artificial intelligence and data processing

4.1 For machine translation, Bauscribe uses artificial intelligence models (currently Google Gemini models), which it accesses through the intermediary service OpenRouter. The Provider currently has a zero data retention policy (Zero Data Retention) enabled for its OpenRouter account, which means that the content of translation requests and responses is not stored after processing is completed, either by OpenRouter or by the model provider. Zero Data Retention refers exclusively to the non-storage of content after processing has been carried out, and does not mean that the content does not leave the European Union or the European Economic Area (EU/EEA) during the processing itself — in this regard, see Article 4.4 of these Terms.

4.2 For data storage the Provider uses the Neon database (PostgreSQL, EU Frankfurt region), for hosting and running the application it uses Railway (EU Amsterdam region), and for the content delivery network (CDN), domain management and protection against abuse it uses Cloudflare. For registration, login and management of user accounts, the Provider uses the Clerk service (Clerk, Inc.).

4.3 In relation to personal data that the User uploads to the Service or provides upon registration, the listed providers (OpenRouter, Google Gemini API, Neon, Railway, Cloudflare, Clerk) act as processors or sub-processors of personal data on behalf of the Provider, in accordance with the GDPR and the Personal Data Protection Act (ZVOP-2). An appropriate contractual basis for processing (a data processing agreement / DPA) is in place with each of them, either automatically included in their general terms or concluded separately. The list of sub-processors set out above is kept up to date; the User may also request a current copy in writing.

4.4 Notwithstanding the zero data retention policy referred to in Article 4.1 of these Terms, the processing of requests via OpenRouter or Google Gemini involves an actual transfer of data that may take place outside the EU/EEA. The database (Neon) and the application hosting (Railway) take place exclusively within the European Union. However, in the case of the services OpenRouter (including onward transmission to Google Gemini), Cloudflare and Clerk, part of the processing of personal data (e.g. the content of translation requests, network traffic, authentication data) may be carried out outside the EU/EEA, primarily in the United States of America. Such transfer is based on standard contractual clauses (SCC) in accordance with Article 46 of the GDPR and/or on the provider's certification under the EU-US Data Privacy Framework. The User is aware of this and consents to the described data transfer by accepting these Terms.

4.5 The quality of a machine-generated translation depends on the current capability of the artificial intelligence model used and does not constitute a guarantee of complete linguistic, semantic or formatting accuracy. The User is obliged to review and, if necessary, proofread translations before their business or public use; the Provider assumes no liability for the consequences of using an unreviewed machine translation.

4.6 Where the Provider, in performing the Service, processes personal data on behalf of the User as controller (e.g. personal data contained in uploaded documents), the parties shall, at the request of either of them, conclude a separate Data Processing Agreement (DPA), which becomes an integral part of the relationship between the Provider and the User.

5. Intellectual property

All software code, architecture, algorithms, user interface, data structures, documentation, the Bauscribe trademark and all improvements and derivatives of the Service are the exclusive property of the Provider.
By accepting these Terms or by paying any subscription fee, the User does not acquire any ownership, copyright or other intellectual property rights in the Service, but only a limited, non-transferable and non-exclusive right to use the Service for their own business purposes, to the extent and for the duration of the valid subscription relationship.
The User may not copy, disassemble, decompile, reverse engineer, sublicense, lease or otherwise make the Service accessible to third parties without the prior written consent of the Provider.
The provisions of this Article also apply after the use of the Service has ended.

6. User content

All documents, texts, glossaries and other materials that the User uploads to the Service (hereinafter: the "Content") remain the exclusive property of the User or their legal successors.
All translated works and other content created through use of the Service, including translated texts, terminology glossaries and other derivatives of the uploaded Content (hereinafter collectively: the "Content"), are also the exclusive property of the User. The Provider thereby acquires no ownership, copyright or other intellectual property rights in those works.
The User warrants that they hold all necessary permissions and rights (including copyright) for the uploaded Content, and that uploading and translating it through the Service does not infringe the rights of third parties or applicable law.
The Provider processes the Content exclusively for the purpose of providing the Service (translation, storage, display, glossary creation) and does not use it for any other purpose without the User's express consent, including the training of its own or third-party artificial intelligence models.
After termination of the user account, the Content and the data associated with it are permanently deleted within 30 days, unless a longer retention period is required by law.

7. Payment terms

Prices and the method of charging for the Service are determined by the applicable price list or the individual contract/offer between the Provider and the User.
All prices stated are exclusive of VAT, which is charged at the statutory rate.
The costs of using external artificial intelligence services (e.g. API calls for machine translation) may be charged separately according to actual consumption and are tied to the current price list of the external provider of that service. If the external provider's price changes, this is reflected directly in the amount charged to the User.
In the event of late payment of due obligations, the Provider may temporarily restrict or discontinue access to the Service, of which it shall notify the User in writing in advance.

8. Limitation of liability

The Service is provided "as is" and "as available", without express or implied warranties as to uninterrupted, timely, secure or error-free operation.
The Provider is not liable for indirect damage, lost profit, loss of business or data, or other consequential damage arising from the use of or the inability to use the Service, except in the case of intent or gross negligence on the part of the Provider.
The Provider does not warrant the linguistic or substantive accuracy of machine-generated translations and is not liable for damage arising from an incorrect or inaccurate translation that the User did not review or proofread before use.
The Provider's total liability under these Terms is limited to the amount that the User paid to the Provider for the Service in the last three (3) months before the damaging event occurred. This limitation does not apply in the event of a breach of the confidentiality provisions of Article 10 of these Terms, unauthorised disclosure or misuse of the User's Content, infringement of the User's intellectual property rights, or in the case of intent or gross negligence on the part of the Provider, where the Provider's liability is not limited.

9. Termination and discontinuation

The User may terminate use of the Service at any time and request deletion of their account and Content, in the manner described in the Service or by written notice to the Provider.
The Provider may temporarily restrict or permanently discontinue access to the Service in the event of a breach of these Terms, non-payment of due obligations, suspected misuse of the Service, or on the basis of a prior written notice period of fourteen (14) days, except in the case of a material breach, where termination is possible with immediate effect.
The provisions on intellectual property, confidentiality, data processing and limitation of liability also apply after the use of the Service has ended.

10. Confidentiality

The Provider and the User undertake to protect as a business secret all confidential business, technical and other information of which they become aware in the course of using or providing the Service, and not to disclose it to third parties without the prior written consent of the other party, except where disclosure is required by a legal obligation.

11. Dispute resolution and governing law

These Terms and all relationships between the Provider and the User are governed by the law of the Republic of Slovenia. The parties shall endeavour to resolve any disputes amicably; if this is not possible, the court with subject-matter jurisdiction in Ljubljana shall have jurisdiction to resolve the dispute.

12. Contact

For any questions regarding these Terms, the exercise of rights relating to personal data, or a request for the list of sub-processors, you can contact us at:

UnpickedAI d.o.o.

Torkarjeva 10, 1000 Ljubljana, Slovenia

VAT ID: SI20902930 · Company registration number: 7305818000

E-mail: [email protected]